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Client Relationships

Onboard new clients, manage expectations, follow up without being annoying, and save accounts when things go wrong.

B1
6 units
2 free free
PRACTICE UNITS

πŸ’‘

The Upsell

Learn
β€’ B1
β€’ 10 min

πŸ—£οΈ

A Client Wants to Cancel β€” Save the Account

Speak
β€’ B2
β€’ 12 min

πŸ—£οΈ

Onboarding a New Client

Speak
β€’ B1
β€’ 12 min

πŸ’‘

Following Up Without Being Annoying

Learn
β€’ B1
β€’ 10 min

πŸ’‘

Under-Promise, Over-Deliver β€” Managing Expectations

Learn
β€’ B1
β€’ 10 min

FREE

🎀

Client-Facing Vocabulary

Pronounce
β€’ B1
β€’ 5 min

FREE

MORE TOPICS
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Delegating & Managing

πŸ₯

Healthcare & Emergencies

✈️

Airport & Flights

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Project Management

πŸ’¬

Giving & Receiving Feedback

βš–οΈ

Negotiations