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β
Client Relationships
π€
Client Relationships
Onboard new clients, manage expectations, follow up without being annoying, and save accounts when things go wrong.
B1
6 units
2 free free
PRACTICE UNITS
π‘
The Upsell
Learn
β’ B1
β’ 10 min
π£οΈ
A Client Wants to Cancel β Save the Account
Speak
β’ B2
β’ 12 min
π£οΈ
Onboarding a New Client
Speak
β’ B1
β’ 12 min
π‘
Following Up Without Being Annoying
Learn
β’ B1
β’ 10 min
π‘
Under-Promise, Over-Deliver β Managing Expectations
Learn
β’ B1
β’ 10 min
FREE
π€
Client-Facing Vocabulary
Pronounce
β’ B1
β’ 5 min
FREE
MORE TOPICS
π
Delegating & Managing
π₯
Healthcare & Emergencies
βοΈ
Airport & Flights
π
Project Management
π¬
Giving & Receiving Feedback
βοΈ
Negotiations