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Client Relationships
🤝
Client Relationships
Onboard new clients, manage expectations, follow up without being annoying, and save accounts when things go wrong.
B1
6 units
2 free free
PRACTICE UNITS
🎤
Client-Facing Vocabulary
Pronounce
• B1
• 5 min
FREE
💡
Under-Promise, Over-Deliver — Managing Expectations
Learn
• B1
• 10 min
FREE
💡
Following Up Without Being Annoying
Learn
• B1
• 10 min
🗣️
Onboarding a New Client
Speak
• B1
• 12 min
🗣️
A Client Wants to Cancel — Save the Account
Speak
• B2
• 12 min
💡
The Upsell
Learn
• B1
• 10 min
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