🗣️ Speak
Dealing With an Underperforming Team Member
12 min
B2
Joseph Sets The Scene
1 minute intro
Target phrases:
– “I’ve noticed some changes in your work recently”
– “I wanted to check in with you”
– “Is everything OK?”
– “I’m not here to criticise — I want to help”
– “What support do you need from me?”
– “Let’s agree on a plan to get back on track”
– “I value you on this team”
– “I wanted to check in with you”
– “Is everything OK?”
– “I’m not here to criticise — I want to help”
– “What support do you need from me?”
– “Let’s agree on a plan to get back on track”
– “I value you on this team”
Conversation Practice
Read your scenario below. When ready, hold the blue button and start speaking. Release when you’re done.
Your Scenario
A team member’s performance has dropped noticeably. You need to have a private conversation — address the issue directly but with empathy. Find out what’s going on and agree on a plan to get back on track.
Hold
End Session & Get Feedback
This unit is for Practice members
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