🗣️ Speak
Onboarding a New Client
12 min
B1
Joseph Sets The Scene
1 minute intro
Target phrases:
– “Welcome on board — we are excited to work with you”
– “Let me walk you through the process”
– “The first step will be…”
– “You can expect to hear from us every…”
– “If anything comes up, your main point of contact is…”
– “Do you have any questions at this stage?”
– “We will send a summary of what we have discussed today”
– “Let me walk you through the process”
– “The first step will be…”
– “You can expect to hear from us every…”
– “If anything comes up, your main point of contact is…”
– “Do you have any questions at this stage?”
– “We will send a summary of what we have discussed today”
Conversation Practice
Read your scenario below. When ready, hold the blue button and start speaking. Release when you’re done.
Your Scenario
You have just signed a new client. Run their onboarding call — introduce the process, set expectations, agree on communication preferences, and make them feel confident they made the right choice.
Hold
End Session & Get Feedback
This unit is for Practice members
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For regular students, an account will be set up for you during your first class. For AI members only, once the payment is processed (give a valid phone number during payment) your access will be given shortly. If you have any issues, please feel free to contact me:
Email: joseph@learnenglishfast.online
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